Help Center
How can we help?
24/7 support for orders, refunds and everything in between.
How fast is Frestonow delivery?+
Grocery and food arrive in 15–45 minutes. Parcels within the city in under an hour.
Which cities are supported?+
We're live across Gurugram, Delhi, Bengaluru, Mumbai, Pune and expanding fast.
How do I cancel an order?+
Head to Track Order → Cancel. Refunds are instant to your original payment method.
Is there a subscription?+
Frestonow Prime gives free delivery, priority support and 10% flat cashback for ₹99/month.